jet boss Responsible Gaming
Betting and casino games can be enjoyed as entertainment — as long as you play within limits. jet boss wants every player to manage their experience consciously and safely.
Online betting is a form of entertainment — much like watching a cricket match or enjoying a favourite game. But when gambling goes beyond the limits of fun, it can cause problems in personal and family life. jet boss believes every player should be in control of their own experience, and that they deserve the right tools and information to maintain that control.
To get a clear understanding of all the rules that apply to what you play on our platform, you should read our Terms and Conditions — where every condition relating to accounts, bonuses, and withdrawals is described in detail. The core principle of responsible gaming is to never wager money that your household cannot afford to lose.
jet boss is ready to actively help every player. If you are concerned about your own gaming habits, or feel that someone you know is facing such a problem, contact our support team directly — live chat and email support in both Bengali and English is available 24 hours a day, seven days a week.
To learn more about us, visit our About Us page, where jet boss's values and services are explained. You can also visit the FAQ section for answers to common questions.
Ways to Keep Yourself Safe
Log in to jet boss and access the following features from your account settings — you can enable or adjust them at any time.
Deposit Limit
Set a maximum amount for your daily, weekly, or monthly deposits. Reducing the limit takes effect immediately; increasing it takes effect after a set waiting period.
Betting Time Limit
Set a daily time limit for how long you stay active on the platform. Once the set time is reached, the session ends automatically.
Cool-Off
If you want to take a short break, you can temporarily deactivate your account for anywhere between 24 hours and 6 weeks.
Self-Exclusion
Choose Self-Exclusion for a longer break. During this period you will not be able to access your account, and promotional messages will also be stopped.
Gaming History
View a complete history of your bets, wins, losses, and deposits. This is a straightforward way to review your own habits.
Reality Check
Enable on-screen reminder notifications at set intervals — they will remind you how long you have been playing.
Request to Close Your Account
You can fill in the form below to notify our support team directly, even without logging in to your account.
Self-Exclusion Form
Provide the details below. Our team will process your request within 24 hours and send a confirmation by email.
Or contact us directly via live chat or email at [email protected].
When Should You Be Careful?
If any of the signs below appear in yourself or someone you know, take them seriously. Acknowledging the problem is the first step toward solving it.
- Placing more bets after a loss in an attempt to win back the money lost.
- Using household money or bill payments for betting.
- Trying to stop but returning to gambling repeatedly.
- Hiding your betting habits from family or friends, or lying about it.
- Neglecting work, studies, or family responsibilities to spend time gambling.
- Feeling restless or irritable when not thinking about betting.
- Borrowing money from others or selling assets to fund gambling.
Where to Go for Help
You are not alone. Professional support, family backing, and jet boss's own support team are all here for you.
jet boss Live Chat
Contact our support team via live chat at any time. The team is active in Bengali and English, seven days a week, twenty-four hours a day. You can get help with account limits, self-exclusion, or any other issue.
Email Support
Write to us directly by email: [email protected] — if you describe your issue in detail, our team will respond promptly. Deposit limit or self-exclusion requests can also be made by email.
Family and Loved Ones
Talk openly with your family. The support of loved ones can often change the situation more quickly than professional help alone. Solutions can begin with a conversation at home.
Professional Counsellors
A mental health specialist or counsellor can provide effective guidance for overcoming problem gambling habits. Mental health services are available at various hospitals across Bangladesh.
Voluntary Organisations
Voluntary organisations in Bangladesh working on mental health and addiction provide advice and support to people under financial stress. Contact an organisation near you.
jet boss's Responsibility
As a trusted platform, jet boss is not limited to games and bonuses. Player protection is our top priority.
Age Verification
At registration, persons under 21 are not permitted to open an account, and identity documents are verified in cases of doubt.
Data Security
Players' personal and financial information is stored on encrypted servers. See our Privacy Policy for details.
Transparent Service
Bonus terms, wagering conditions, and payment rules are always communicated clearly so that no player is left confused.
Active Monitoring
When unusual betting patterns are detected, our team proactively contacts the relevant account and offers assistance.